Transition and 24/7 Operations
During the transition process, Basefarm consultants worked on-site at Bokbasen. In operation Basefarm supplements the AWS services with a Platform Operations service, providing monitoring and 24/7/365 support, as well as a number of other services. Basefarm makes all infrastructure changes using Infrastructure as Code, with the ability to deploy and rollback changes almost immediately.
Product Manager Svein Johansen
– We have the expertise to combine the values of traditional services with the new world. At the same time, we have mission-critical IT operations in the spine including support with Norwegian employees around the clock, year-round.
– Companies that switch to the cloud on their own also find that they themselves are left with operational tasks again, for example in a DevOps environment. It is rarely the intention and for Bokbasen we handle the “ops” part of this, says Svein Johansen, Product Manager at Basefarm.