Paynova chooses Basefarm


Press release

Paynova has signed a three-year contract with Basefarm for the operation of its payment platform. This means that Paynova will now move its entire payment system to Basefarm. In doing this, Basefarm will continue to grow within the banking and finance sector.

Paynova, which offers comprehensive payment services, has chosen Basefarm as its new operations supplier. The contract will run for 36 months.

“Paynova supplies its services to the  e-commerce industry in real-time, 24 hours a day. With Basefarm as our operations supplier, we will be able to satisfy our stringent requirements and achieve our goal of being a market leader within operational reliability. Paynova and Basefarm will work together to promote development and consistently create the best customer value,” says Daniel Ekberger, CEO of Paynova.

Paynova has customers such as SJ, Resia and MIO. For these merchants, it is crucial to be able to ensure availability of the application. Basefarm supplies a very high-level SLA (Service Level Agreement) for mission critical applications; something that also played a key role in Paynova’s choice.

“From the very start, Basefarm has focused on customers needing help with operation of their mission critical services – with emphasis on the words mission critical. This means that our focus has always been on IT security. E-commerce solutions are growing rapidly, generating a need for secure digital payment solutions. We have the best possible operating protection for companies’ and organisations’ mission critical digital platforms and the market’s best security certification and solutions,” says Sara Murby Forste, Basefarm’s Country Manager for Sweden.

The trend among payment service providers is moving towards delegating as much responsibility for application management as possible to an external supplier, allowing companies to free up their own resources for developing new services.

“The security perspective becomes more important every day. Which is why payment service providers and banks are very careful when selecting sourcing partners. They have to be safe and secure when transferring so much responsibility to an external partner. We are a multi sourcing supplier offering secure total solutions for operations and security, which free up our customers’ resources, allowing them to focus on innovation and developing their services,” says Sara Murby Forste.

Each year, Basefarm prevents hundreds of attacks on its customers. In addition to designing the architecture for the operational platform, Basefarm operates the customer’s mission critical applications and locates physical cloud-based infrastructure at its own secure data centres in Scandinavia and the Netherlands. Basefarm works closely with a customer team in order to keep the customer informed of any security incidents in real-time and implement preventive measures to protect against future threats.

Facts about Basefarm and security:

  • PCI DSS-certified with security consultants involved in all aspects of the process.
  • Basefarm’s SIRT team (Security Incident Response Team) manages security incidents and proactively monitors vulnerabilities.
  • Basefarm is ISO 270001-certified for all aspects of the supply process: sales, implementation, operations and management.
  • Basefarm’s SIRT team is one of few Swedish companies to be included in (Forum of Incident Response and Security Teams), which is an international organisation made up of trusted SIRT teams from all over the world.

About Basefarm
Basefarm is the leading hosting provider for mission critical applications. Basefarm provides advanced technology solutions, high-end cloud services, application management, and colocation from their six datacenters in Europe to ensure that mission critical solutions are always available. Basefarm was founded in 2000 and with their 400 staff they host more than 40 000 services reaching over 40 million end users all over the world.

For more information, please contact:
Anna Pålsson, VP Marketing Basearm, +46(0)735 260 091