When your business relies on well-functioning IT
Today, a lot of companies rely on well-functioning IT. Flytoget is no exception – there’s no room for mistakes. In 2013, the company reviewed their IT situation and found that a lot more work was needed besides the more regular hardware and infrastructure updates.
“We chose to outsource parts of our IT operations to Basefarm, instead of investing in additional equipment and IT expertise.”
Toril Dyrkorn, CIO Flytoget
“We have really upped our IT security focus, especially when it comes to handling personal data and payment transactions. PCI-DSS (Payment Card Industry Data Security Standard) will be the leading key word in this work. Previously we managed this inhouse, but we lacked knowledge when it came to prevention and operational services. In addition, we wanted to be more prepared for unwanted and unforeseen events,” says IT Operations Manager Odd Kristian Auestad.
CIO Dyrkord explains that Flytoget doesn’t have a separate IT strategy. “It’s integrated with the business strategy,” she says. The IT department consists of eight employees who mainly work project-based. “We want to stay ahead of our colleagues. When we receive new orders, we want to have a clear systems architecture and an operating platform that can handle them.”, she continues.
Flytoget has about 70 IT suppliers to keep track of. Since Basefarm is a partner for IT which is critical to the business, they collaborate closely with several of these third-party providers.