Open job positions

01-03-2017

Basefarm is interested in getting into contact with people with high expertise and professional commitment. If you wish to inquire about job possibilities in Basefarm, we invite you to send an open application to jobb@basefarm.no. Should you have questions or desire more information, please contact our Personnel Office at tel. +47 4000 4100.

Team Leader Data Centre operations - Service Manager co-lo Services

2017-04-27

Basefarms Data centre department is responsible for design, build, operation and maintenance of our own Data centres and specification of requirements for, and follow up on deliveries on rented spaces as well as providing staff for Data centre IT operations, both planning and executing

You will have personnel, deliveries and customers in Norway, Sweden and the Netherlands. The team consists of 7 skilled datacenter technicians based in Oslo and Stockholm.You will be a working closely with Basefarms Infrastructure team that consists of our core services; Datacenter, Network, Storage, Virtualization and Microsoft and Linux OS.

In this position, you will report directly to the manager of Datacenters.

The operational deliveries and services in scope is:

  • Service manager Co-location customer;
    • Service Level Management - developing, implementing, monitoring and reporting SLA’s.
    • continuous Service Improvement – improving service quality, operational efficiency and profitability.
    • change management.
    • contract management
    • invoicing according to contract and additional agreements.
    • be the escalation point for severe incidents.
    • act as a sparring partner for our sales team and participate in negotiations when needed.
    • ensure the production and maintenance of documentation.
    • arrange and participate in operational meetings with the customers key contact persons.
  • Team leader Data centre operations:
    • Data centre Site management; in your team, you have the site managers for our Basefarm Data centres; they are responsible for capacity planning and life cycle management of our Data centre facility operations.
    • your staff will work with Implementation and Change of hardware devices as well as handling Incidents; rack, power, cabling, documentation
    • maintain and improve the ITIL process in datacentre operations; optimize the delivery chain.
    • manage on-call rosters and/or shift work resources as required.

We are a global company with well-established tools for virtual management of teams, but physical presence at our different sites on regular basis is a part of this role.

To be successful in this role you need to have:

  • a technical background and experience from managing technical staff
  • a minimum of 3 years’ experience as a personnel manager of teams > 5.
  • the ability and leadership skills to coach-, empower- and motivate your co-workers.
  • a strong interest and will to develop Basefarm customer services for our co-location services.
  • experience from working with technical staff
  • be well experienced in process management and ITIL processes.
  • a high degree of ability to coordinate several simultaneous activities and resources and develop a collaborative relationship with key stakeholders
  • excellent collaboration skills and being skilled in being the marketing officer for your team
  • very good planning skills and be able to support your team with a structured leadership
  • very good communication skills, both verbal and written.

Experience from outsourcing / service providers and especially from Infrastructure operations will be a plus.

Interested?
Please send your application as soon as possible to anders.ellefsrud@basefarm.com, but no later than 2017-05-28. Selection and interviews will be conducted on a rolling basis.

Location: Oslo, Nydalen
Contact: Anders Ellefsrud

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Site Manager – Data Centre, Oslo

2017-04-27

Basefarms Data centre department is responsible for operation and maintenance of the Data centre  as well as providing staff for Data centre IT operations. We are now looking for a new Site Manager for one of our Data centres - Interested? then read more!

As a Site Manager you will make sure the site is operated according to Basefarms business needs. You will be part of the Data Centre Operations group in Norway, and will also plan and install/change IT equipment in our datacenters as well as responding to incidents.

As a Site Manager you will work with:

  • follow up on the site capacity and redundancy
  • service partners and maintenance contracts
  • making sure we have the documentation we need
  • site monitoring
  • site security, including cooperation with security guards.

You will be our technical expert on the installations on your Data centre, and we expect you to represent the department and discuss solutions and possibilities both within Basefarm and with clients.

We believe you are structured and detail oriented with a view for what is most important. Our work processes are ITIL based, and we think you have a knowledge of this.

Interested?
Please send us your application to anders.ellefsrud@basefarm.com as soon as possible, no later than 2017-05-14. Selection and interviews will be conducted on a rolling basis.

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Software Developer - Oslo

2017-04-12

The development team at Basefarm has too much work to finish it all. Are you our new colleague?

Our story
We might work a bit differently than developers do in other companies since we call ourselves self-organizing and agile. We have management backing for this since they want us to be able to change our plans fast, they trust us, and they want stuff that works reliably and which is delivered as soon as it provides business value.

We don't own any particular piece of the codebase as individuals, but work on the parts that need improvement. We make an application for our users, so we end up making the front- and backend ourselves, even if we try to buy as much as we can off the shelf. The team are all generalists, and we think you are too. At the moment, we are six people including our development department manager.

We make the provisioning automation tooling for Basefarm, which handles more than 400MNOK of revenue each year. This means that we get to deal with both cloud technologies and several very costly machine rooms. It is really important that our stuff works reliably, and when it breaks it should break in such a way that it doesn't disrupt customer service. Our application is automatically and immediately installed in production once something is finished, so if you won't write automated tests this is not the team for you. We are very proud that we have very few functional regressions in production.

All the code we write is either pair programmed or code reviewed. This is because we have security-sensitive customers, and we want to ensure that what we make is able to pass a security audit.

We lean towards not using many "frameworks" because we think they often take away more than they provide, but when we are able to persuade ourselves they provide value, we use them.

Our DNA
In our team, we have a code of conduct and everyone on the team is responsible for enforcing this:

  • We listen to each other; everyone should be able to ask and offer help; it is ok to make mistakes;
  • when we disagree we try to disagree on things that are important;
  • everyone on the team must be able to understand new technologies and techniques when they are introduced;
  • and we don't talk about people not present because that robs them of the ability to improve.

Once you become part of the team, we would like to talk to you about this code of conduct and possibly change it based on our discussion.

Who you are
We expect a degree of independence in how you work, dependent on your experience level. You have to be willing to work with Scala because our application is written in Scala. You are able to talk about things using words like "because" and "so that". We like those words. They make it easy for us to avoid misunderstandings. Other than that, we are not sure. 

You have knowledge of at least some of the following:

  • the JVM
  • SQL
  • web-type front end technologies
  • REST, web services, message queues or similar integration technologies
  • linux and using command lines to configure systems

You are able to communicate in English because Basefarm is an international company, and you have a goal of knowing Norwegian within two years if you don't already. You might be asked to travel infrequently, but you will work in Nydalen in Oslo. You are able to talk to stakeholders in and outside of Basefarm so that what we make is useful. We understand that what we are asking here is hard; we like to sit down and write code without interruptions, too. We do not think you will work remotely because that would rob us of the opportunity of learning from you, and it would mean we would have to talk to stakeholders on your behalf.


We offer
We are a friendly and inclusive team where you get the freedom to influence how we work. We don't have a designated architect or technical lead that decides how we solve things, but when someone does, they get to write code and share in the pain, too.

We don't know exactly what you can offer us, but we would enjoy hearing from you. Why not write an application and tell us a bit about that?

For more information about us, please contact our department manager, Geir Hedemark, at 98215540 or geir.hedemark@basefarm.com. Sales pitches based on this vacancy is not appreciated.

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Applications and Systems Engineer (Dutch speaking) - Amsterdam

2017-04-12

For our Operations Center team in Amsterdam we are looking for an Applications and Systems Engineer.

Are you a technical enthusiast with experience in Linux, Windows and networking? Do you like to apply your technical and communicative experience in a responsible position running and optimizing our customers’ services? Do you want to help our customers and fellow engineers continue to grow? Are you eager to kick-start your career as IT engineer? Then you are the person we are looking for!

About the role
Operations Center ensures the business critical environments of our customers are up and running. The team of Applications and Systems Engineers solves incidents, performs changes, deploys releases and acts on alarms from monitoring systems. Together we work on some of the most frequently visited websites in the Netherlands utilizing technology spanning from networking to application management. We do most of the work in daytime but some evening and night work is part of the role. The four-person team in Amsterdam is part of an international team of 40 engineers. 

Qualifications

  • You have a college degree or an equivalent working and thinking level;
  • You have full Dutch and English language proficiency;
  • Knowledge and experience with Microsoft Windows server, Red Hat Linux and networking;
  • Knowledge and experience with monitoring systems;
  • You communicate with customers in a professional way.

It is an advantage if you have:

  • Experience in working according to ITIL standards;
  • Experience in working with business critical customer internet environments;
  • Knowledge and experience with Application Management, web services, clustering, automation tools, virtualization, hardware and storage.

Key competencies

  • Customer oriented
  • Team player
  • Self-development
  • Accurate
  • Cool when under pressure
  • Technical skills
  • Cross functional thinking
  • Written communication

Why Basefarm?
Basefarm offers a fun and stimulating environment among highly skilled colleagues who all share a passion for IT. Our culture is characterized by a strong team spirit. Every individual has an important role in creating and delivering stability and solid solutions to our customers. We often call Operations Center the Talent Factory for Basefarm; there is hardly a limit to what you can learn more about! We focus on thorough training and continuous learning in our daily work.

Interested?
Please send your CV and motivation letter to recruitment-nl@basefarm.com.

Position: Fulltime, permanent employment
Location: Basefarm Netherlands (Amsterdam), Schiphol-Rijk
Contact: Stephanie Westerling

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Senior Service Manager (Dutch speaking)- Amsterdam

2017-04-12

We are looking for an experienced Service Manager for our Service Delivery department.
Service Delivery is part of the Operations organization within Basefarm. Our mission is to deliver what we promise to deliver, with a strong focus on the benefits for both the customer and Basefarm. The team consists of 8 people in the Netherlands.

Tasks and responsibilities:
As a Service Manager you are responsible for a specific set of customers and you report to the Service Delivery Manager NL. The Service Manager is liaison between Basefarms’ delivery organization and our customers, ensuring successful day-to-day deliveries according to agreed service levels. An essential part of the role is being a trusted advisor, identifying opportunities for Basefarm and its customers. The position requires a high degree of ability to coordinate several simultaneous activities and resources and develop a collaborative relationship with key stakeholders. You are a leader driven by results and represent Basefarm towards our customers.

Additional areas of responsibility:

  • Service Level Management - developing, implementing, monitoring and reporting SLA’s.
  • Continuous Service Improvement – improving service quality, operational efficiency and profitability.
  • Change management.
  • Contract management
  • Invoicing according to contract and additional agreements.
  • Be the escalation point for severe incidents.
  • Act as a sparring partner for our sales team and participate in negotiations when needed.
  • Ensure the production and maintenance of documentation.
  • Arrange and participate in operational meetings with the customers key contact persons.

Who are you?
You have a technical background, at least six years experience in IT services and at last four years in an IT Service Management role. You have experience in working according to the ITIL framework. You are service minded and build good relationships with clients as well as with colleagues. You strive to develop yourself and you are motivated by new challenges. You have excellent language skills in both Dutch and English.

Desired Skills and Experience:

  • A bachelor degree or equivalent.
  • Customer focus and good communications skills
  • Advisory skills
  • Experience in Project Management

It is an advantage when you:

  • Have ITIL Foundation certification
  • Experience in hosting

At Basefarm, you will be a part of a people focused and technology minded working environment. We are a social, exciting and knowledgeable company in growth with three offices in Norway, Sweden and the Netherlands.
 

Basefarm is the leading hosting provider for mission critical business applications. We provide advanced technology solutions, high-end cloud services, application management, and colocation from our six datacenters in Europe. With 400 colleagues, we host more than 40,000 services reaching over 40 million end-users all over the world. Our thorough design process with solution architects working directly with the customer, ensures a customized and optimized platform that takes into account: business needs, complexity, high rate of change and the highest level of security.´


Interested?
Please send your application and motivation letter to: recruitment-nl@basefarm.com. Interviews and selection will be ongoing.

Position: Fulltime, permanent employment
Location: Basefarm Netherlands (Amsterdam), Schiphol-Rijk
Contact: Stephanie Westerling

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Sales Coordinator with IT focus

2017-03-31

Do you have genuine interest in IT-technology? Are you an administration “doer”? Possess a high level of administration ability to effectively manage our Sales & Billing systems?

Then we have the challenge for you in the position as our Sales coordinator!

What does a Sales Coordinator job description include?
As Sales Coordinator, you work very closely and in collaboration with Basefarms Sales, Service Managers and our customers. The Sales Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints. You are a key contributor to our daily work, on both an operational and strategic level, ensuring the service lifecycle from order to invoice and delivery. You will be our super-user on our Sales and Billing systems (SalesForce, Visma Business).

Sales Coordinator qualifications and skills

  • Relevant high school degree with focus on technology and or business administration or related field required
  • Strong proficiency in Swedish and English
  • Excellent team development and leadership skills
  • Strong proficiency in Microsoft Office, especially Excel
  • Working experience in SalesForce is meritorious 
  • Ability to work well in a fast-paced environment
  • Must be organized and possess a high level of administration ability to effectively and with high quality manage IT-systems.

To apply
Please send your application to rekrytering-se@basefarm.com as soon as possible, but no later than 16th of April.

You are encouraged to apply immediately as this posting is open until filled and may close at any time.

About Basefarm
Basefarm is the leading managed service provider for mission critical business applications. We provide high-end application management, advanced technology solutions, enterprise cloud services, and colocation from our six datacenters in Europe.
With our 400 staff, we host more than 40,000 services reaching over 40 million end users all over the world.

We ensure that mission critical solutions are always available, and we use our technical expertise and business understanding to build customized solutions that improve end user experience.

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Senior Project Manager, Oslo

2017-03-30

Would you like to join our team of Project Managers at Basefarm? Do you speak Norwegian on a native level?

This position is truly a central part in our business and you are right in the middle of the action, interacting with many different colleagues and customers, working with different technologies.

Basefarm offers a fun and stimulating environment among highly skilled colleagues who all share a passion for IT. Our employees are our greatest asset and our culture is characterized by a strong team spirit where every individual has an important role in creating and delivering a solid solution to our customers.

Tasks and responsibilities
As Project Manager in Basefarm you will primarily be responsible for the planning and execution of implementation/migration projects for new and existing customers. You might also be working as project manager at the customers’ side, managing transformation projects.

Your main areas of responsibility will be to ensure project execution according to project goals, including planning, scoping, budget, progress- and cost control, managing resources and stakeholders, changes, risks and project governance.

Qualifications and desirable qualifications
We are looking for an experienced project manager with relevant background from the IT industry:

  • + 5 years of project management experience, mainly in IT related projects
  • Project management certification will be preferred
  • Strong communication skills, both on operational and management level
  • Strong leadership skills, able to set direction, make decisions and motivate team members
  • Structured and methodological approach
  • Fluent in  Norwegian and English

Personal characteristics
In our team we emphasize a positive and constructive attitude.

We appreciate team members with a strong drive for quality and results, who takes action, works independently and are able to inspire and motivate project team members.

Our Offer
Your workplace will be at our office in Oslo in a global, positive, and ambitious team. There might also be projects at customers facilities. We offer a stimulating environment among highly skilled colleagues who share the same passion for IT

How to apply
Please send your application to linda.benterud@basefarm.com  as soon as possible, applications are frequently reviewed and interviews are ongoing.

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Senior Systems Consultant - Microsoft Hyper V, Oslo

2017-02-23

An excellent opportunity has arisen within the Microsoft Datacenter Services department for a Senior Systems Consultant who is specialized in Microsoft Hyper-V.

The Microsoft Datacenter Services (MDS) department is a cross border Infrastructure department with 11 team members located in Norway and Sweden. We have a strong focus on developing, building and operating NextGen Microsoft infrastructure and Cloud Services.

Our Hyper-V platforms are some of the biggest in Scandinavia, and we are now looking for the next star to our team, so do you have automation, scripting and the strive for change in your blood, then we want to meet you!

To succeed in this role, we believe that you have worked in the IT industry for the last 10 years, and that you have been working with Hyper-V for at least 5 years.

Key Requirements for Senior Systems Consultant – Microsoft Hyper-V:

  • Experienced in architecting, implementing and operating Hyper-V fabric´s
  • Automation experience,  scripting in Powershell
  • Deep diagnostic and performance tuning skills, understanding of entire enterprise-level subsystem
  • Expert skills within Windows Clustering
  • In-depth experience of the following: Windows Server, Hyper-V, SCVMM, SCOM
  • Used to operate in business critical platforms
  • General knowledge of System Center suite
  • Knowledge of ITIL Service Management Framework

Personal traits:

  • Enthusiastic with a passion for new technology
  • Energetic with initiative and real interest to expand skills and knowledge
  • Individual contributor and team player

Interested?
Send your job application to rekrytering-se@basefarm.com as soon as possible. The selection process will be started in mid-March and the first interviews will be held in early April.

Position: Fulltime, permanent employment
Location: Basefarm Norway - Oslo


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