HPE AI Test

10-01-2018
Press release: 
Basefarm has participated in the development and worldwide beta test of HPE InfoSight for HPE 3PAR StoreServ.


10-01-2018

Basefarm Beta Tests Artificial Intelligence from HPE that Drives Up Availability and Application Performance. Basefarm has participated in the development and worldwide beta test of HPE InfoSight for HPE 3PAR StoreServ. 

HPE InfoSight is the industry-leading artificial intelligence (AI) platform for infrastructure.  Developed by HPE Nimble Storage, it predicts and prevents  issues that cause application disruptions and delays from storage to applications. With their plans to extend HPE InfoSight across their portfolio, HPE approached Basefarm to participate in beta testing the first release of HPE InfoSight for 3PAR.

“We have a strong relationship with the HPE global leadership team and as a consequence we were asked to give input to this product. In June 2017, we met those responsible for Technology R&D at HPE Nimble Storage. Since then we have participated in the design and prioritization of functionality in the first release for 3PAR StoreServ.” Morten Nyhuus-Eriksen Global Manager for Storage and Backup at Basefarm Group.

The first release of HPE InfoSight for 3PAR includes a new cloud portal that provides performance trending, capacity predictions, and cross-stack analytics that sees beyond storage. The cross-stack analytics are designed to save infrastructure administrators tremendous time managing virtualized infrastructure by pinpointing performance bottlenecks between storage and VMs.

Basefarm tested the cross-stack analytics in their 3PAR environments for two months between September to November. With more than 60 HPE 3PAR storage devices, Basefarm has one of Europe’s largest block storage technology installations, which is one of the most commonly used storage solution in the world.

Through HPE InfoSight, Basefarm now has visibility into their storage and virtual infrastructure. HPE InfoSight also includes best practice recommendations for proactive management.

Big data, hybrid cloud and mission-critical IT operations are at the centre of attention in the service provider industry, and storage serves a key role in these platforms. Storage was among Basefarm’s largest investment areas in 2017. Moreover, the company has increased its capacity from 1 PB to 20 PB over the last four years.

“Although the idea behind HPE InfoSight is obvious, it is easier said than done to create such a robust analytics solution. The reason is that storage is part of a comprehensive solution that includes SAN, servers, virtualization storage, operating systems and applications. It may be natural to point to storage as a possible source of issues. But the reason may, however, be elsewhere in the environment”, says Nyhuus-Eriksen, who presented Basefarm’s experience so far during HPE Discover 2017 in Madrid in November.

Predictive analytics is a key investment area for Basefarm’s operations. it’s not only important to predict future resource needs, but to anticipate problems before they can impact the business.

“HPE InfoSight gives us more than we expected in this first release. For example, we can see how different VM machines uses capacity, create noise and charge the system. Hence, we can allocate more CPU, memory or even move the virtual machines”, he says. “Finally, we have the single-pane of glass for all of our VMs and the analytics that show us the real cause to performance bottlenecks across our infrastructure stack.”

“The need for insight into storage environments is an obvious need and much demanded solution. However, it is challenging to realize this in practice because the storage environment itself interacts with an extensive set of other parameters,” says Morten Nyhuus-Eriksen.  “HPE InfoSight delivers the visibility that we’ve needed, which translates to better performance and availability for our customers”.


About Basefarm

The Basefarm Group is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation Big DataCloud Computing and Information security into one service offering. Our delivery model covers everything from “idea to cabl”e: we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Founded in 2000 in the Nordics we are today a team of Europe’s top 500 engineers and advisors, working in Norway, Sweden, The Netherlands, Germany and Austria.


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Find undiscovered secrets in your data and on the web: intelligent algorithms provide you with unique knowledge about your customers and your business.


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The race is on. 72% will increase their public cloud usage. How are you going to get there? In this webinar we will present the findings from our cloud survey and guide you through the different steps in our cloud maturity ladder. We will share real life examples from our customers and give advice what to do in order to move to the next step on your cloud journey.


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World class end-user experience and technology in focus for our new CTO

– The cloud and cloud services will become more and more dominant. However, the absence of physical servers and other infrastructures means that knowledge about technology will become even more important.


– The cloud and cloud services will become more and more dominant. However, the absence of physical servers and other infrastructures means that knowledge about technology will become even more important. It will be more about utilizing technology commercially for the benefit of customers and users, and less about running operations that will get automated.

Says Sven Ole Skrivervik, Basefarm’s new CTO as of January 2018. A lot has happened since he wrote his first code and got his bachelor in computer science at the University of Bergen in 1989.


Technologically curious

– No matter what positions I have had within management, sales and customer service, a deep curiosity for technology has been my foundation and motivation, says Skrivervik.


“The curiosity and in-depth interest for technology has been my foundation, no matter what position I’ve had within management, sales and customer service.”
Sven Ole Skrivervik, CTO Basefarm


The Skrivervik name is inseparably linked to the development of the Norwegian IT industry. As a student, Skrivervik worked part-time at the University’s IT department and at Skrivervik Data. It was founded by his brother Helge, but Sven Ole eventually got a key role in the business as well.

He went straight from student life to full-time employment in 1989. During the first two years, he established and managed the company’s office in Bergen. Then, throughout the next two years, he was in charge of the company’s entire software support division. From there, he went on to manage all the consultancy activities until 1994, leading the presale operations until 1996, and becoming the product and market manager for server, storage and operating systems.


“Basefarm was something for me”

– I was contacted by a recruitment company. Even though the originator was initially anonymous, I quickly realized based on the tasks which company that was behind the inquiry. It would be a change for me after several years in telecom. However, when such an interesting company contacted me, I concluded that this was something for me.

That perception is shared by Basefarm’s CEO Fredrik Ohlsen.

«I am pleased to have Sven Ole Skrivervik on board and look forward to develop tomorrow’s solutions for business-critical IT operations with him.»
Fredrik Ohlsén, CEO Basefarm

Ohlsen and Skrivervik share many thoughts about the development within this field. In his 2017 Christmas greeting to all of Basefarm’s business relations, Ohlsen wrote about the importance of embracing change. Ohlsen has launched two major development projects in the organization.

In one of the projects, Ohlsen deals with Basefarm of today, and aims at competence building, automation of routine tasks and technological innovation. In the second project, he has put together a team of employees who are encouraged to think freely about what Basefarm will look like in the near future.


Knows Basefarm

– Basefarm’s technological world and business areas are not unknown to me, he smiles.

He has met with Basefarm and its management many times throughout the years, including staying in touch with the entrepreneurs Bjart Kvarme and Grethe Viksaas, with the latter also from the time before Basefarm.

– Basefarm has shown strength from the very beginning. The company is a clear success story and is frequently present in the media.

Nor is Skrivervik an unfamiliar name in the media. He has been an active participant, commenting on technology news, acting as the end user’s spokesman, debating with the Post and Telecommunications Authority, and sharing news related to the businesses he has been active in.


Big data before the term was invented

Among them is Kværner, who helped, as an IT manager to provide information from a variety of Norwegian and international sources for a tool that would improve shipyards’s role in negotiations with their suppliers.

– It was actually a kind of Big Data experience. We made a tool that was far ahead of its time – and we failed to get conservative shipbuilders to use it. It was the secretaries who used computers in those environments in the early days!

From 1999 to 2003 he was a key player in the development of Sun Microsystems Norway, a company that was more or less synonymous with internet development. He was responsible for product sales and marketing, including partnerships and media contact. Keeping in touch with partner organizations and the media is also something that excites him in his new job.

In the ISP launch BlueCom, Skrivervik was responsible for establishing a national communications infrastructure behind a DSL deployment in the Norwegian market, before moving on to Catch Communication and Ventelo Norway through acquisitions. A part of his resume is also Entrepreneurship in Xperion, Director of Technology and Customer Service in the Basefarm provider Proact IT Norway from 2008, and CTO in Telio Telecom / NextGenTel from 2013, focusing on mobile services development.


Moving up the value chain

– I am convinced that Basefarm will gain importance even higher up in the value chain. Looking into the future, we see artificial intelligence, Big Data, cloud-based storage, processing and services, and development processes that run continuously from developers to production multiple times a day. In order to exploit this, while ensuring safe and secure operations, customers need a sparring partner with strategic, technological and practical expertise. They find this in Basefarm, says Skrivervik. He adds:

– The acquisition of *um makes the potential even more exciting.

Before accepting the job, he also noted that the telecom industry, which he was a part of, increasingly outsource core systems to companies such as Basefarm.

– We are talking about what by definition is ICT businesses. The fact that they outsource, emphasizes a very important thing. For Basefarm’s customers it is all about winning the competition for customers, and not about the technology and its operation in itself.

As a technologist, he will not be lonely at Basefarm. He will get more than 500 technology-interested colleagues.


Going in-depth

– One important task for me will be to deliver both to those responsible for operational activities from Basefarm’s own infrastructure as well as cloud suppliers. As a leader, I like to study the organization and the tasks my colleagues work with, and I like to go in deeper to get past the hype and obtain solid insights. I like to challenge my colleagues and find good answers together, so we can be effective sparring partners for others and make the right decisions.


“I like to challenge my colleagues and find good answers together, so we can be effective sparring partners for others and make the right decisions.”
CTO Sven Ole Skrivervik, Basefarm


He explains that an in-depth interest for technology and a sense of its commercial use is essential for a CTO, sometimes in surprising ways, such as when a world-leading processor manufacturer puts management solutions on devices that do their jobs in an old-fashioned and unsecured way.

– Sometimes you get really surprised, he says. – But without insight there’s no surprise. Then serious flaws can slip straight through.

Skrivervik wants to have extensive contact with suppliers to create an understanding of Basefarm’s needs in the short and long term. It is about basic things like power consumption and high efficiency, it is about getting the right solutions and it is about delivery terms. It is also about latency and edge computing. The CTO does not see any disadvantage with Basefarm’s new multimillion data center being located close to a market with 1.5–2 million people and an unknown high number of IoT and machine users.


Strategy and profitability

– The core of profitable IT operations is having available capacity, but not too much. Next, profitability is important for the economic conditions we can offer our customers and our ability to move forward and look for new opportunities.

– Strategic work related to this will be important in the job. All the providers I meet as a CTO will provide excellent, forward-looking solutions. My job will also be about maintaining an overview of this and actively participate in the evaluations of where we should go next.

Personally, he likes things to happen. He acknowledges that he has kept a high pace throughout the years, and that he can become impatient sometimes. – Especially when it comes to dealing with government agencies, I have learned to breathe calmly, he says.


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Sven Ole Skrivervik is Basefarms new CTO

Press release: “A natural next step was to switch to IT operations where cloud-based solutions plays an important role,” says Sven Ole Skrivervik.


Sven Ole Skrivervik has been active in the development of the Norwegian IT industry both on the supplier and customer side since the beginning of the 90s. He is leaving NextGenTel to join Basefarm as their CTO from January 1, 2018.

“I have been working all the way in IT and communications throughout my career. In my recent years, my main focus has been to combine technology with economics and strategy in a CTO role where I have led highly competent technology driven employees within future-oriented solutions. A natural next step was to switch to IT operations where cloud-based solutions plays an important role, “says Sven Ole Skrivervik.

Skrivervik experiences Basefarm as well positioned to enable and support customers digital development processes.

He started his career in his brother Helge’s “Skrivervik Data” in 1987 where he the following years participated in the fact that vendors like Cisco and Sun Microsystems became a success in the Norwegian market before joining an IT role at Kværner ASA. There the main focus was to standardize and develop IT solutions in a global Norwegian-based company. Thereafter he joint Sun Microsystems Norway where he got a key role as a product and technology manager at a time when Sun Microsystems more or less was synonymous with Internet development.

In the ISP company BlueCom, Skrivervik was then responsible for launching a national communications infrastructure to support DSL based deployment in the Norwegian market before continuing to Catch Communication and Ventelo Norway through acquisitions. Furthermore he worked as entrepreneur at Xperion, Director of Technology and Customer Service at Proact IT Norway from 2008 and CTO at Telio Telecom / NextGenTel from 2013 focusing on mobile services development.
Skrivervik has a Bachelor of Science from the University of Bergen in 1989 and a MBA from NHH in 2004.


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Innovator of the Year 2018

The unbelievable Machine Company is one of the most innovative companies in Germany. This was the result of an extensive analysis by the business magazine brand eins Wissen in cooperation with the statistics portal Statista.


The unbelievable Machine Company is one of the most innovative companies in Germany. This was the result of an extensive analysis by the business magazine brand eins Wissen in cooperation with the statistics portal Statista.

In the fall of last year, brand eins Wissen and Statista analyzed the innovative spirit of German companies on a large scale. To this end, 2,000 representatives of ”innovation award-winning companies”, 250 experts from the Berlin Institute for Innovation and Technology (iit) and an expert panel of 20,000 executives were interviewed. The surveys related to the categories “products and services”, “processes“, and “corporate culture”.

Unbelievable Machine receives the award as Innovator of the Year in the Technology and Telecommunications category for companies with up to 250 employees.

“We are pleased to be on this list of the best,” says *um Managing Director and Basefarm Board Member Ravin Mehta. “Especially because it’s all about good work. It is said that the company’s innovative strength must be visible and has to be perceived by customers, competitors, and multipliers. Obviously, we have succeeded in doing the same here.”

With this award, The unbelievable Machine Company continues its unparalleled success story of recent years. Only recently, Focus Business rated us as a top employer in the mid-sized sector, before Great Place to Work voted us the best employer in the ICT sector as well as the best employer in Berlin and Brandenburg. ISG/Experton named us Big Data Leader 2017 and Data Analytics Leader 2018.

This could also interest you:
The unbelievable Machine company is part of Basefarm Group https://www.basefarm.com/en/press-room/basefarm-acquires-um


BASEFARM ACQUIRES THE UNBELIEVABLE MACHINE COMPANY

Basefarm announced their acquisition of the Berlin-based The unbelievable Machine Company (*um), the leading service provider for Big Data, cloud and managed cloud services in Germany and Austria.

With the acquisition, Basefarm extends their target market from the Nordics and the Netherlands to include Germany and Austria, thus becoming a leading European player. The combined business will have ~100m€ in revenues this year in addition to a wider service offering. Services will range from cloud hosting, security and managed services, to Big Data services, giving customers additional and more business oriented service options.


Big Data

Find undiscovered secrets in your data and on the web: intelligent algorithms provide you with unique knowledge about your customers and your business.


Cloud Strategy

The race is on. 72% will increase their public cloud usage. How are you going to get there? In this webinar we will present the findings from our cloud survey and guide you through the different steps in our cloud maturity ladder. We will share real life examples from our customers and give advice what to do in order to move to the next step on your cloud journey.


Contact us

How secure is the Winter Olympics, really?

Hackers have already struck during the Winter Olympic Games in PyeongChang. Terrorists no longer need to be physically present because they can use computers or drones as their means for attack.


Hackers have already struck during the Winter Olympic Games in PyeongChang. Ticketing systems and the official web pages were subjected to cyberattacks during the opening ceremony. Terrorists no longer need to be physically present because they can use computers or drones as their means for attack.

Each year the need for better security grows, and this is evident in the 23rd Olympic Games. According to ABC News, the host country security staff is no less than 60,000 people, including 50,000 soldiers. This doubles the Olympic Summer Games security staff in Rio de Janeiro in 2016.

Eight hundred surveillance cameras are in use during the games, underlining the fact that information technology is central as a countermeasure as well as a threat. The opening ceremony was not only the official kick-off for the games, but also for hackers to start their probes, according to The Guardian.


Preparation is the best prevention

For Basefarm, and everyone involved in managing mission critical IT systems and solutions, the recent security threats contain few surprises.

Secret agents, commando soldiers and intelligence officers seem exotic, but they are just the more noticeable than the everyday security of protecting information and computer access. Just like the Olympic Winter Games IT security staff, Basefarm is prepared for hostilities. These could be DDoS attacks, data breaches, data losses or other incidents.

Before the event even started the Olympic systems have been thoroughly tested through the use of Vulnerability Assessments and Penetration tests, in order to lower the risks by finding issues before an attacker does, just as Basefarm does as a service.


Password123!

“To ensure the protection of Basefarm clients we have Security Incident Response Teams who work in close collaboration with our Security Operations department.”
Fredrik Svantes, Senior Information Security Manager at Basefarm

Svantes continues: “ We work proactively before incidents occur by implementing security solutions such as Web Application Firewalls, SIEM or IDS solutions. We also work with forensics when an incident occurs, to determine what happened and how to prevent it from happening again.”


Hacking to alter doping results

The Olympic committee is also preparing for hacking attempts to alter doping results, and even the athletes might be targets with the aim to reduce their performance. An attacker might, for example, release sensitive personal information such as delicate pictures in an attempt to influence athlete preparations and performance.

One way to protect yourself against these type of attacks is to use Multi Factor Authentication to secure personal data and other IT services. As a bare minimum one should use a password manager to ensure that the same password is not used for multiple services.


“Sharing is caring”

For two years, the US Diplomatic Security Service has been preparing in South Korea. Reistad is the Olympic security coordinator for this huge agency with a staff of 45,000 in no less than 170 countries.

“The main strength we bring is information sharing. It doesn’t help any of us to stay compartmentalized over here,” Craig Reistad said to Wired Magazine.


Coordination is key

Information sharing and coordination can prevent or reduce the extent of incidents. Coordination starts well in advance and is not something to establish as the incident unfolds. Lack of coordination can ultimately cause small issues to develop into a crisis. Good organization and information sharing between various security stakeholders is therefore an important measure during the Winter Games.

Basefarm also stresses the importance of information sharing. We are a member of FIRST.org, which is a global information security forum for information sharing which has stringent requirements for joining. Basefarm is also a member of TF-CSIRT and one of the founders of the Swedish CERT-Forum, which assists us to even further increase our information sharing in the information security field.

Security steals headlines during every big event, but keeping your systems and information secure is what we in Basefarm do every day.


Fredrik Svantes, Senior Information Security Manager in Basefarm

Fredrik Svantes is Senior Information Security Manager in Basefarm
who has a long experience of security leadership and is heading our global,
Security Incident Response Team.


Reach out to one of our security experts!

If you would like to learn more what to do to protect your most valuable data and IT systems. Read more here, or fill out the contact form below.
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Grethe Viksaas awarded “Leader of the Year”

Basefarm’s chairman and founder Grethe Viksaas received the prestigious “Leader of the Year” award from SHE on International Women’s Day on 8 March 2018.

Basefarm’s chairman and founder Grethe Viksaas received the prestigious “Leader of the Year” award from SHE on International Women’s Day on 8 March 2018.

SHE started running conferences in 2015 to pay tribute to and promote women leaders and entrepreneurs. SHE’s goal is to have women think big and be inspired to take the next step on the career ladder or in their own business.

The judging panel stated that “You are a good role model and an inspiration to those around you. Therefore, we have selected you as Leader of the Year at SHE 2018 – good luck in your future endeavours

Watch recording from the award (Grethe is awarded 57 minutes into the recording)

In the summer of 2000, Viksaas founded Basefarm with seven colleagues. The company was to focus on the operation of internet services. After leading the firm from its inception until 2016, she is now chairman of the Basefarm group with 500 colleagues spread across Norway, Sweden, Austria, Germany and the Netherlands.

“Throughout my own career, I have competed on the same terms as men and have benefited greatly from looking at situations with a women’s perspective. It is great to receive this recognition. I hope this will inspire others to go all in with what they believe in.”
Grethe Viksaas


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Basefarm Best Workplace 2018 in the Netherlands

Great Place to Work® The Netherlands surveys the levels of trust, pride and pleasure within organisations. Every year, it composes a list of nominees based on the answers given by employees to a questionnaire with 58 items, as well as an evaluation of HR policy.


With high marks for employee satisfaction and HR policy, we have been awarded the title “Best Workplace 2018”. How did we do this? First of all, by mastering the art of “lagom”…

Great Place to Work® The Netherlands surveys the levels of trust, pride and pleasure within organisations. Every year, it composes a list of nominees based on the answers given by employees to a questionnaire with 58 items, as well as an evaluation of HR policy. Only organisations that score high in both areas are awarded the “Best Workplace” title. It’s the first time we have been awarded best workspace 2018.

Appreciation goes both ways

“We are delighted with our first award in The Great Place to Work as a Dutch top performer in our category,” says Chris Jansen, Country Manager for the Netherlands at Basefarm. In particular, he is greatly pleased with the high marks in the employee survey, which accounted for 2/3 of the end score. “With our Northern European background, our goal is always to put clients and employees first. If they are happy, the business thrives. It’s fantastic that our people recognise these efforts, are aware of our appreciation for them and have fun working at Basefarm. For me personally, it’s a huge source of joy and a privilege to be part of such a competent and motivated team of colleagues. It’s simply a Great Place to Work.”

At an international level (in the Netherlands, but also in Norway and Sweden), Basefarm’s HR team has been working with Great Place to Work since 2013, with the goal of creating a truly great workplace. Earlier, these efforts resulted in top ten listings as Best Workplace in Norway (category: 200-499 staff) for 2016, 2017 and again this year in 2018. The Great Place to Work audit is part of a yearly cycle in our organisation. We apply a structured and systematic approach to the continuous improvement in our employee satisfaction, by asking for feedback, following up on this and always communicating our efforts.


The art of just right amount

What makes a difference for a company such as Basefarm when it comes to employee satisfaction? According to Stephanie Westerling, HR Manager for Basefarm in the Netherlands, the Scandinavian roots of the company play a big part in this. “Our values in terms of family, social interaction and harmony have positive impact on the culture of our organisation and our HR policy.” She refers to the Swedish expression “lagom”, meaning the art of “just the right amount ”. “We are ambitious and driven, but balance is important to our employees. We notice that when this is looked after properly, our people are more productive and happy while satisfaction amongst our clients goes up.”


Basefarm Greatest Place to Work

We have been working with employee satisfaction in order to improve as an employer for many years now. Since 2013 we do this in a structured way by using the methodology of Great Place to Work (GPW). The method focuses on Trust in Management, Pride in your work and the Relationship to your colleagues.

More about Basefarm and Best workplaces


Managed Services you always dreamt of

We integrate the most important competencies for digital transformation: Big Data, Cloud Computing and Information Security, for competitive edge.

How Basefarm became a Great Place to Work

25-04-2018
Basefarm is a great workplace. However, don’t take our word for it: ask the experts at Great Place to Work who have certified Basefarm in Sweden and listed Basefarm Netherlands and Norway among the best workplaces in 2018. This is the result of a long-term commitment in making Basefarm a great place to work.


25-04-2018

Basefarm is a great workplace. However, don’t take our word for it: ask the experts at Great Place to Work who have certified Basefarm in Sweden and listed Basefarm Netherlands and Norway among the best workplaces in 2018. This is the result of a long-term commitment in making Basefarm a great place to work.

“These awards make us proud,” says Marcel Ravenshorst, SVP Human Resources at Basefarm.

“Five years ago, we set an ambitious goal to become a Best Workplace and have made employee satisfaction a priority in the organization. It is very rewarding now to see the outcome of the work done in Basefarm, not only the awards, but also the improvements that have been made. This is a reward for everyone who has contributed to make Basefarm a great employer: the employees, the managers and our HR team.”


Systematic work always works!

Since 2013, Basefarm has systematically worked on a ‘Great Place to Work Cycle’ which is an annual feedback loop from the employees providing feedback to management regarding areas of improvement. In this way, the managers fully support the defined areas and addresses the feedback from the organization. Communication around the plans and progress are key factors for success.

Internal communication and how to make expectations clear are two examples of feedback items that were defined as improvement areas.


How to improve internal communication

Some things we have done over the last 2 years is to improve our communication around our strategies and goals and keep our employees informed what we are doing to get there. We have implemented a Leadership Communication portal, a KPI dashboard and introduced a continuous service improvement (CSI) program for prioritized projects in Basefarm.

We organize quarterly all-hands through skype and local dialogue meetings between the CEO and all staff in each country, where he addresses questions, explains our strategic goals, provides status updates on prioritized projects and informs the organization on our financial results. Furthermore, we introduced Slack for interaction between employees, customers, in projects and for the integration of Basefarm with our new colleagues of the newly acquired Unbelievable Machine in Germany and Austria.


Clear expectations for improved employee satisfaction

The second improvement area was to set clear expectations to the organization and the employees. “What is expected from me holding a specific position?” or “what do I need to do to obtain a more senior position?”. We are in the process of implementing a Capability Framework that defines position descriptions including core competences, technical and behavioral skills, and qualifications for all positions.

We asked Rick Stiphout, Technical Account Manager in the Netherlands, what he thinks about working here: Basefarm helps me develop in doing what I love to do: satisfying customers by adding value to their business with our technical expertise.”


Meet the Basefarmers

Dan Yden and Mari Warlo Melsom are department managers in Sweden and Norway and we asked them how they work with teams and individual development.

“I help my team perform by identifying, strengthening and investing in each team member’s unique set of competencies, enabling them to succeed in reaching both their individual and corporate goals,” says Dan Yden, Head of Microsoft Datacenter Services.

He says the most important thing when creating a team is to constantly visualize and nourish the success possibilities in the team culture.

“This creates an arena where each member contributes and take personal responsibility in achieving the team goals,” Yden says.

Mari Kristine Warlo Melsom, Department Manager Service Delivery in Norway, says that diversity of skills is important.

“Getting teams that consist of individuals with different abilities and talents to work together to solve a common problem creates real enthusiasm,” she explains. “To achieve this, it is important to make each team member understand their part and especially the value they bring to the customers.”

“Each team member must also respect and recognize each other’s specialities and differences,” Warlo Melsom continues. “Furthermore, they need to realize that working for a team means that everybody must attempt to be the best edition of themselves and to strive to develop in that direction. This requires self-discipline and will. As a leader, that is what I am trying to achieve with my teams.”

We asked Marcel Ravenshorst what he personally likes most about working at Basefarm: “I love being able to make a positive difference. I can tackle an issue and make improvements. I can continually take on new challenges, so I am never bored and am always developing myself. There are so many opportunities where ideas can have a positive impact. “


Work-life balance

Some of the other areas Basefarm focuses on to be a great workplace include health, family and the work-life balance. Read more here what we do to improve work-life balance.

You often hear about sustainability when it comes to the environment, but it is also important to create a sustainable work life. Always remember that to have a successful career you need balance between your work and private life and in Basefarm it is possible to schedule your work accordingly.

If you are looking for a great place to work we invite you to check out our career page!

Basefarm’s Great Place to Work certifications and awards:

– Netherlands: awarded Best Workplaces in 2018 (category 20-50 employees)
– Norway: awarded Best Workplaces in 2016, 2017 and 2018 (category 200-499 employees)
– Sweden: Certified Great Place to Work – 2018
– Germany *UM: awarded Best Workplaces (ICT) and Best Workplaces (Berlin and Brandenburg) in 2017


Basefarm Greatest Place to Work

We have been working with employee satisfaction in order to improve as an employer for many years now. Since 2013 we do this in a structured way by using the methodology of Great Place to Work (GPW). The method focuses on Trust in Management, Pride in your work and the Relationship to your colleagues.


Basefarm Careers

At Basefarm you will become part of a positive, pleasant, and stimulating working environment. Your colleagues are genuinely interested in technology and its application to business; colleagues who have plenty of professional pride and integrity. We have a slogan, “nerds, systemized”, and this says a lot about our internal culture. We continually strive to make each other better.

Look at our open positions here!


Basefarm top ranked in Great Place to Work® Survey in Norway and the Netherlands

According to the Great Place to Work® survey in Norway and the Netherlands, Basefarm has been awarded the title Best Workplaces 2018 which puts Basefarm in the top in their categories in two countries. Basefarm is also certified for Great Place to Work in Sweden.

Basefarm top ranked in Great Place to Work® Survey in Norway and the Netherlands

25-04-2018
Press release:
According to the Great Place to Work® survey in Norway and the Netherlands, Basefarm has been awarded the title Best Workplaces 2018 which puts Basefarm in the top in their categories in two countries. Basefarm is also certified for Great Place to Work in Sweden.


According to the Great Place to Work® survey in Norway and the Netherlands, Basefarm has been awarded the title Best Workplaces 2018 which puts Basefarm in the top in their categories in two countries. Basefarm is also certified for Great Place to Work in Sweden.

“We work very hard to improve the organizational culture and work climate for our staff and I’m so proud that both Basefarm Norway and Netherlands are ranked among the best workplaces in their respective countries” says CEO Fredrik Ohlsen.

The Great Place to Work survey has been developed based on experience in 60 countries. It is conducted annually based on anonymous data gathered from 13 million employees worldwide. This year, 31.000 employees from more than 200 Norwegian companies and 55.000 employees from 145 Dutch companies took part in the survey.

These are the best workplaces in Norway in 2018. Click through to the category 200-499 employees.

These are the best workplaces in the Netherlands in 2018 in the category 20-49 employees.

The Great Place to Work® score is based on two parts; the employee survey Trust Index and the Culture Audit analysis. The survey allows the opportunity for companies to use the result analysis for benchmarking on a series of criteria in relation to other companies of the same segment and size.

“It’s great to be ranked among the best workplaces in our categories and in this way receiving external benchmarking and inspiration, we hope that more talents would like to join Basefarm when they see that we are a company where people thrive and enjoy working” says Marcel Ravenshorst SVP Human Resources.

Read more about how Basefarm has worked to become a Great place to Work.


About Great Place to Work®

Great Place to Work® is a global research, consulting and training consultancy that helps organizations identify, create and sustain great workplaces through the development of high-trust workplace cultures. They support and advise businesses, non-profits and government agencies in 50 countries on all six continents. Their in-depth knowledge of organizational cultures gathered from their research across the global gives them a unique insight into what makes a great workplace.


About Basefarm

The Basefarm Group is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation big data, cloud computing and information security into one service offering. Our delivery model covers everything from “idea to cable”: we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Founded in 2000 in the Nordics we are today a team of Europe’s top 500 engineers and advisors, working in Norway, Sweden, the Netherlands, Germany and Austria. Interested in joining our team? Check out our available positions in Basefarm on our career site.

For more information please check out www.basefarm.com.


Basefarm Careers

At Basefarm you will become part of a positive, pleasant, and stimulating working environment. Your colleagues are genuinely interested in technology and its application to business; colleagues who have plenty of professional pride and integrity. We have a slogan, “nerds, systemized”, and this says a lot about our internal culture. We continually strive to make each other better.

Look at our open positions here!


Basefarm Greatest Place to Work

We have been working with employee satisfaction in order to improve as an employer for many years now. Since 2013 we do this in a structured way by using the methodology of Great Place to Work (GPW). The method focuses on Trust in Management, Pride in your work and the Relationship to your colleagues.

Basefarm top ranked by Nordic customers yet again

26-04-2018

Yet again, Basefarm achieves a top placement in Whitelane and PA Consulting’s IT Outsourcing survey 2018. The study, which looks at IT outsourcing trends and measures customer satisfaction among customers, is a significant independent measure for the industry.

2018-04-26

Yet again, Basefarm achieves a top placement in Whitelane and PA Consulting’s IT Outsourcing survey 2018. The study, which looks at IT outsourcing trends and measures customer satisfaction among customers, is a significant independent measure for the industry.

When it comes to service quality delivery, the cloud providers are clear winners and Basefarm claims a 5th place in the index, after global players like Amazon, Salesforce, TCS and Microsoft. Customers in Norway are most happy with Basefarm, where they are ranked as number three overall, with an average satisfaction score of 78%.

The research is based on 330 participants from top IT spending organizations in Denmark, Finland Norway, and Sweden who have evaluated over 1,000 unique IT outsourcing contracts. In total 32 IT service providers were evaluated and ranked based on the opinion of their customers.

Outsourcing strong in financial and manufacturing
The report shows that outsourcing is still a strong trend across Europe, especially in The Netherlands where 53% of customers say they are planning to increase outsourcing over the next two years, followed by Belgium/Luxemburg with 50%. In the Nordic region, 36% of customers say they will outsource more, primarily in the financial (42%,) and manufacturing (38%) sectors. The strongest growth areas for outsourcing are predicted in applications development, maintenance and testing (78%) followed by data centre and application hosting (65%). The biggest drivers to outsource are not surprisingly cost reduction, wanting to focus on core business and lack of internal resources.

Nordic customers are generally happy
Nordic customers tend to generally be happy with their service providers, 56% saying they’re ranking satisfied or very satisfied. Basefarm is placed in 8th position on the overall satisfaction index across the region with a score of 73%, well ahead of the Nordic competition. The index is topped by TCS followed by Salesforce.com, and Accenture; a partner to Basefarm, as are some of the Big5 Indian providers on the list.

“It’s really rewarding to see that our customers value their relationships with us. The trends are clear. Organizations are continuing to increase their use of data, they are recognizing that all data shouldn’t necessarily be treated the same way and that data can be used to not only cut cost, but to drive innovation. As a result, our clients leverage our vast knowledge in big data on top of our hybrid cloud capabilities” said Fredrik Ohlsén, CEO at Basefarm. “To manage and develop complex systems requires expertise and innovative thinking. Basefarm’s experience in areas like hybrid cloud strategy and security, not to mention big data analytics, machine learning and AI makes us perfectly placed for what’s to come.”

Cloud operation 24/7
The study also points out a mismatch between customers’ and service providers’ view on who should be managing the cloud. Customers believe this should be handled by the internal IT department while service providers think this is best done by one of their outsourcing partner. Currently, only 20% of customers are using their outsourcing provider in this way. With more complex data and a rapidly evolving cloud service scene, this is an area where internal IT often lack experience and resources and have difficulty keeping a 24/7 operation going.

Looking towards the future – Agile and AI
The study points at big differences across the Nordic region when it comes to adopting Agile as a delivery model, with Finland leading the way with 62% saying they already use Agile, compared to only 35% in Denmark.

When it comes to who is leading the digital transformation in organizations, this is being led by multifunctional teams in 39% of organizations, followed by IT in 27%, showing the importance of matching this multifunctional approach with cross-functional teams also on the service provider side. 60% of organizations have already adopted new technology such as AI and robotics, and three out of four organizations regard benefits that may be gained by robotics and AI as significant.

Please contact Whitelane  for an executive summary of the report.


About Basefarm

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big datacloud computing and information security, into one service offering. Our delivery model covers everything from ”idea to cable”; we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Basefarm was founded in 2000 and our team of 530+ top engineers and advisors are servicing global clients from our European offices and
data centres in Norway, Sweden, The Netherlands, Germany and Austria.

Basefarm was ranked # 1 in service delivery in Whitelane’s IT Outsourcing study Nordics 2016 and was recognized by Gartner as a Cool Vendor in the European Cloud Computing Market 2015 for our unique methodology in application management. The unbelievable Machine Company *um, part of the Basefarm group, was named Innovator of The Year 2018 by German business magazine eins Wissen and Data Analytics Leader by ISG Provider Lens Germany 2018


About Whitelane​

Whitelane Research is an independent organization that is dedicated to out(sourcing) research and events. We conduct extensive IT outsourcing studies in 13 European countries and interview CIOs of the largest IT spending organizations about their plans for outsourcing and their service providers. Whitelane also organizes end-user and service provider events. The purpose of these events is for end-users and service providers to exchange ideas about different outsourcing topics and how to achieve better sourcing relationships. Moreover, Whitelane hosts best practices groups for end-users in the form of a forum exclusively designed for executives who use sourcing as a fundamental part of their business strategy. For more information visit whitelane.com.


About PA Consulting Group

An independent firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics and the Gulf.
We are experts in consumer and manufacturing, defence and security, energy and utilities, financial services, government, healthcare, life sciences, and transport, travel and logistics.
Our deep industry knowledge together with skills in management consulting, technology and innovation allows us to challenge conventional thinking and deliver exceptional results that have a lasting impact on businesses, governments and communities worldwide.

Our clients choose us because we don’t just believe in making a difference. We believe in making the difference. www.paconsulting.com