Erlend Kristoffersen

Basefarm announced that Erlend Kristoffersen has been appointed Director of Service Delivery. Kristoffersen joins the management team of Basefarm’s Operations organization.


Oslo, 04 March 2014 – Today, Basefarm announced that Erlend Kristoffersen has been appointed Director of Service Delivery. Kristoffersen joins the management team of Basefarm’s Operations organization. He will be responsible for all service deliveries to customers in Norway, Sweden, and the Netherlands.

Kristoffersen has extensive management experience from Siemens Business Services and Logica, and comes to Basefarm from Steria, where he was Director of Infrastructure Management Operations. In Basefarm, he will lead a total of nine units in three markets; Norway, Sweden, and The Netherlands.

“Kristoffersen has an impressive, highly relevant background and possesses a rare combination of technical and commercial expertise. This means that he has sound business understanding and the ability to find solutions to complex issues. He also has a large network of contacts that will be of benefit to us”, says Bjart Kvarme, vice president of Basefarm.

Kristoffersen’s main responsibility will be to ensure superior quality in all Basefarm customer deliveries. He will also have responsibility for customer satisfaction. His contribution will be important in relation to Basefarm’s ambitious growth targets by contributing to both the top and bottom lines. In addition, Kristoffersen’s international experience will be important as Basefarm ramps up its international deliveries.

“Basefarm is in my opinion the most exciting company in outsourcing today. It is a highly focused company within the area that matters most to me. In addition, I join a well functioning company with highly satisfied customers, and my task will be to build on this as we create additional growth”, says Erlend Kristoffersen, Vice President Service Delivery Basefarm.

Kristoffersen took up his post at Basefarm on March 3, 2014.

About Basefarm

Basefarm is the leading hosting provider for mission-critical business applications. Basefarm provides advanced technology solutions, high-end cloud services, application management and colocation from their six datacenters in Europe to ensure that mission-critical solutions are always available. Basefarm was founded in 2000 and with their 300+ staff they host more than 35,000 services reaching over 40 million end users in 23 countries.

For more information, contact

Bjart Kvarme, COO, Basefarm,
phone: +47 907 40 226, e-mail: bjartk@basefarm.no
Erlend Kristoffersen, VP Service Delivery, Basefarm,
Phone: +47 922 53 280, e-mail: erlend@basefarm.no

Vulnerability in Bash software

There is currently a security vulnerability in the software Bash which is used on Linux software. 


There is a security vulnerability in the software Bash which is used on Linux software. Currently, Red Hat is working on a patch to solve this issue and Basefarm is monitoring the progress closely. We also follow first-hand information through our membership in FIRST.org and CERT SE. At this time, we have no reason to believe that our infrastructure is compromised, but we have activated our security incident response teams (SIRT) and our customers are informed.

All systems will be updated immediately once the patch is available. Please see more information about this on https://rhn.redhat.com/errata/RHSA-2014-1293.html.

 

Study analyzes machine learning providers: *um significantly ahead of the competition

To support IT and digitalization decision-makers tasked with selecting suitable service providers and partners, Crisp Research has carried out its first independent comparison study of providers.


To support IT and digitalization decision-makers tasked with selecting suitable service providers and partners, Crisp Research has carried out its first independent comparison study of providers. The “Vendor Universe: Machine Learning” study places The unbelievable Machine Company significantly ahead of major industry competitors.

Artificial intelligence and machine learning are leading technology trends. Thanks to cost-effective computing power, large data volumes, and optimized algorithms, these trends are on the way to becoming core technological components of virtually all the world’s products, solutions, and data centers. More than two thirds of German companies are already actively focusing on the topic of machine learning, and the latest forecasts suggest that industry will invest around 4.3 billion euros in machine learning technologies, services, and projects this year alone.


“Machine learning is making its way into the IT mainstream.”

For individual companies, maintaining an overview of the current technological landscape and keeping pace with the rapid rate of innovation can prove challenging. Countless providers now claim to offer machine learning services, and existing services are continually being expanded with new machine learning aspects.
Industry giants Microsoft, Amazon Web Services, and Google have boosted their focus on machine learning to enable them to support their customers with business analytics and data-based business models.

For the “Vendor Universe: Machine Learning” (available in German language only) study, analysts from Crisp Research looked at 110 companies claiming to offer machine learning. However, just 36 of these companies made it into the final market overview – the analysis only includes companies that offer services in Germany, either via a branch or a sales partner, and that can provide reference projects from the German market. These providers can be divided into three market segments: Machine learning platforms and software, Machine Learning as a Service (MLaaS) and machine learning service providers.


A focus on specialists

The latter market segment is comprised of service providers that contribute their expertise to major consulting and technology projects being carried out by companies. Several major, world-renowned consultancy firms appear in this segment – but fail to live up to the standards set by the specialists, according to Crisp Research. It was the specialists who emerged top of the list – and one of these specialists is The unbelievable Machine Company (*um).


About Basefarm

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big data, cloud computing and information security, into one service offering. Our delivery model covers everything from ”idea to cable”; we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Basefarm was founded in 2000 and our team of 530+ top engineers and advisors are servicing global clients from our European offices and data centres in Norway, Sweden, The Netherlands, Germany and Austria.

Basefarm was top ranked in Whitelane’s IT Outsourcing study Nordics 2018 and was recognized by Gartner as a Cool Vendor in the European Cloud Computing Market 2015 for our unique methodology in application management. The unbelievable Machine Company *um, part of the Basefarm group, was named Innovator of The Year 2018 by German business magazine brand eins Wissen and Data Analytics Leader by ISG Provider Lens Germany 2018.


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Unbelievable Machine is “Advanced Partner” of Amazon Web Services

Press release: The unbelievable Machine Company has achieved “Advanced Consulting Partner” status with Amazon Web Services (AWS).


The unbelievable Machine Company has achieved “Advanced Consulting Partner” status with Amazon Web Services (AWS). This opportunity opens up access to exclusive partner benefits for us and for our customers, enabling us to realize major projects in the AWS cloud even more efficiently.

The Advanced Partner logo provides proof of our expertise as an AWS consultant and as a Managed Service Provider and Reseller. The new status enables us to access a range of partner benefits that will, in turn, benefit all of our customers, including access to comprehensive (advanced) information and support resources and authorization to use specialist AWS services.

We are also a partner of the Digital Innovation Program at AWS. This initiative was launched to bundle our shared skills and expertise, enabling us to support customers during the digital transformation: From the initial idea through to the development of digital solutions and the implementation and operationalization of innovative new products.


Recognized as a true cloud pioneer

For us, being awarded Advanced Partner status in recognition of our achievements is a logical conclusion to all of the pioneering work we have completed to date. Since our company was founded nine years ago, we’ve been developing tailor-made cloud services for our customers. All the major IT analysts, including Gartner and 451 Research, have praised our innovative abilities and expertise multiple times in recent years, cementing our position as one of the most important cloud providers in the market. As part of our full service package, we create flexible, scalable and high-performance platform solutions for hybrid cloud architectures – solutions in which AWS is increasingly playing a role.


Bundled AWS expertise

To enable us to keep pace with market developments, we opened our own AWS Competence Center in Frankfurt a few months ago. By bundling the AWS expertise within our professional team at one location, we can deliver projects in the shortest of timeframes, focusing on the fields of Data Analytics, Data Engineering, Cloud Native Development, DevOps and Managed Services.


Full service from planning to operation

Unlike many other companies, particularly consultancy firms, we provide a full service “from idea to cable ” – our spectrum of cloud services ranges from the initial consultation through to the implementation and 24-hour operation of IT projects. We offer traditional managed hosting of dedicated servers or virtual servers, and can deliver projects in our own private *umCloud, hybrid cloud environments, or public cloud architectures from Amazon Web Services, Microsoft Azure or the Google Cloud Platform.

Our specialism lies in combining data science with data engineering and operations. Our practical user knowledge in the design and operation of complex IT infrastructures is the perfect counterpart to the strategic design expertise of our professional teams of data scientists and machine learning experts.


About Basefarm

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big data, cloud computing and information security, into one service offering. Our delivery model covers everything from ”idea to cable”; we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Basefarm was founded in 2000 and our team of 530+ top engineers and advisors are servicing global clients from our European offices and data centres in Norway, Sweden, The Netherlands, Germany and Austria.

Basefarm was top ranked in Whitelane’s IT Outsourcing study Nordics 2018 and was recognized by Gartner as a Cool Vendor in the European Cloud Computing Market 2015 for our unique methodology in application management. The unbelievable Machine Company *um, part of the Basefarm group, was named Innovator of The Year 2018 by German business magazine brand eins Wissen and Data Analytics Leader by ISG Provider Lens Germany 2018.


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Is the finance industry afraid of the cloud?

About adopting new technology, differences between industries and the future.


The cloud promises flexibility and efficiency, allowing the service to continue to grow in popularity. In our cloud report we see huge differences when it comes to adoption rates in different industries. The banking and finance sector are well behind other industries, and yet they are relatively dependent on technology – why?

In our report “The next step cloud report” Over 200 decision-makers in IT departments from companies based in Sweden, Norway and the Netherlands answered questions about their cloud-usage. They were also asked to rank their adoption rate on a scale of 1 to 5, where 1 represented a complete lack of cloud-based services and 5 represented full adoption to cloud-based services.

Anna Jäger, Head of Marketing at Basefarm, further explains the scale. “The companies that haven’t started planning for their cloud transition are on level 1, and the ones that have started the planning process are on level 2. The companies that are in the middle of their transition are at a 3, while those who are almost finished have reached a 4. At level 5, you find more “young” companies that were cloud-based to begin with.”

The scale is an efficient way of illustrating what the next step is on your mission to become a cloud-based company, regardless of what level you are on now. Furthermore, it gives great insights into the impact of the cloud in different industries.

In the report, one industry really stands out: the banking and finance sector. Out of all the companies that ranked themselves on level 1 on the scale – meaning they haven’t even started planning for a cloud transition – 25% of them turned out to be from the banking and finance sector. It’s also evident that the sector itself is quite divided; there’s a huge gap between the traditional banks and new, Fintech (financial technology) firms.

Even though the banking sector is way behind in comparison to other industries, there is still a positive trend. Fredrik Ohlsen, CEO at Basefarm says, “We can clearly see that many of the traditional banks and finance companies are moving towards cloud-based services. What they find appealing is the flexibility and increased efficiency that comes with using the cloud. However, they struggle with keeping up-to-date and complying with all the new regulations that are connected to public cloud usageservices. At Basefarm, wehave helped several clients within the banking and finance sector to transform into using clouservices. This has given us a lot of experience with successfully complying with all relevant frameworks.”

Anna Jäger agrees. “In several cases, the laws and regulations have not caught up with the evolution of technology and cloud-based solutions, making security the biggest challenge for anyone looking to transition to cloud-based software.”

“While adopting more to cloud, companies need to start changing the way they view security,” Anna Jäger continues. “You have to let go of the focus on firewalls and instead consider secure coding. The advantage with secure code is that the security is built into the application itself. Companies usually start focusing on this when they are at level 4 in their adoption process.”

The issue of security provides a clear example of how Basefarm’s maturity ladder can help you split up this massive transition into manageable steps. It is done by clarifying which actions need to be taken at different levels. The report also highlights what can happen if your organization doesn’t evolve at the same pace as your industry. The IT department needs to continuously have a dialogue with all other departments about their need for system and software support.

“17% of the respondents don’t know where their CRM database is stored. On level 1 and 2, that number increases to over 20%. The main cause seems to be that the organization doesn’t involve the IT department in the decision-making process concerning which cloud software to purchase. This insight is definitely troubling, especially with regards to GDPR. “ends Anna Jäger.


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Basefarms CEO interviewed by CIOReview

“Managed services constitute the keystone of all, from management of Hybrid Clouds to the Application layer— available on an X-as-a- Service basis”

– Fredrik Ohlsen our CEO in an interview with CIOReview


“Managed services constitute the keystone of all, from management of Hybrid Clouds to the Application layer— available on an X-as-a- Service basis”

– Fredrik Ohlsen our CEO in an interview with CIOReview


BASEFARM ACQUIRES THE UNBELIEVABLE MACHINE COMPANY

Basefarm announced their acquisition of the Berlin-based The unbelievable Machine Company (*um), the leading service provider for Big Data, cloud and managed cloud services in Germany and Austria.

With the acquisition, Basefarm extends their target market from the Nordics and the Netherlands to include Germany and Austria, thus becoming a leading European player. The combined business will have ~100m€ in revenues this year in addition to a wider service offering. Services will range from cloud hosting, security and managed services, to Big Data services, giving customers additional and more business oriented service options.


How to move to the cloud

Are you ahead of your competition?
What should you focus on in order to take the next step in your company’s cloud journey? With help from over 200 IT professionals and a Cloud Maturity Ladder, this report will help you to focus, prioritize and it will guide you to the next level.
Learn how others are doing in The next step cloud report.

 

Focus Business: um* is top employer mid-sized sector

Press release: The unbelievable Machine Company (*um) has been recognized by Focus Business magazine as a top employer 2018. This makes us one of the best employers in Germany, Austria and Switzerland – from the employees’ point of view.


The unbelievable Machine Company (*um) has been recognized by Focus Business magazine as a top employer 2018. This makes us one of the best employers in Germany, Austria and Switzerland – from the employees’ point of view.

In cooperation with the employer evaluation platform Kununu and the market researchers of Media Market Insights, the Focus Business editorial team has selected the top employers within the mid-sized sector (11 to 500 employees). The award is based on approximately 13,000 records with more than 324,000 German, Austrian and Swiss Kununu ratings.

*um clearly above average

A total of 1,300 companies made it onto the ranking list of the most popular mid-sized companies from an employee’s point of view. Prerequisites for the final selection included a Kununu score of at least 4.12 of the possible five points and a minimum number of current Kununu ratings. The evaluation average, the number of evaluations and the number of employees resulted in a score for the final ranking, which can be found completely in the current Focus Business edition (available in German).

Due to the consistently best ratings (in German), *um stands out from the average in every respect.

Highly professional and always somewhat different from others, we set the standards in Cloud Computing and Big Data/Data Science from the very beginning and develop unique solutions for DAX clients. It’s the mix of all this that makes us the top employer for Data Scientists and Engineers, Data and System Architects, AWS-, Azure-, and Google Cloud specialists. Are you an expert in any of these areas? Then you will find the best perspectives and current top vacancies right here.


About Basefarm

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big data, cloud computing and information security, into one service offering. Our delivery model covers everything from ”idea to cable”; we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Basefarm was founded in 2000 and our team of 530+ top engineers and advisors are servicing global clients from our European offices and data centres in Norway, Sweden, The Netherlands, Germany and Austria.

Basefarm was top ranked in Whitelane’s IT Outsourcing study Nordics 2018 and was recognized by Gartner as a Cool Vendor in the European Cloud Computing Market 2015 for our unique methodology in application management. The unbelievable Machine Company *um, part of the Basefarm group, was named Innovator of The Year 2018 by German business magazine brand eins Wissen and Data Analytics Leader by ISG Provider Lens Germany 2018.


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*um/Basefarm crowned Data Analytics Leader 2018

Press release: The unbelievable Machine Company (*um) has been rated as the top provider in the ISG Provider Lens Germany 2018, one of the most important studies of competitors in the industry. For the fourth time in a row, *um was named as the leader in the independent study conducted by the Information Services Group (ISG, formerly known as the Experton Group).


The unbelievable Machine Company (*um) has been rated as the top provider in the ISG Provider Lens Germany 2018, one of the most important studies of competitors in the industry. For the fourth time in a row, *um was named as the leader in the independent study conducted by the Information Services Group (ISG, formerly known as the Experton Group). This is the first time that Unbelievable Machine has been awarded this accolade in conjunction with Basefarm, and marks its first appearance in the most important category of “Big Data Transformation (Consulting & Integration) – Large Accounts”. The company’s performance was level with that of industry giants such as Capgemini and Deutsche Telekom, and was rated significantly higher than Deloitte, Accenture, or KPMG.


Overview of the increasingly critical data analytics market

The market for data analytics and big-data-driven business models is on course to grow by 24% in 2017. However, experts are also observing a shift towards new data formats, which will require optimized, automated analysis methods. Products and services will increasingly be based on intelligent algorithms for semantic analysis, or on artificial intelligence (AI). Innovative new approaches to industry’s challenges – such as the solutions offered by Unbelievable Machine – fuel the creation of new market segments and the consolidation of existing segments.

It is in the context of these developments that the Information Services Group (ISG, formerly known as the Experton Group) – one of the world’s leading research and consulting companies – carried out its fifth neutral and independent comparison study of providers in Germany. The “ISG Provider Lens Germany 2018 – Data Analytics Services & Solutions” covers six market categories and rates around 100 relevant providers. The study gives CIOs and IT managers an overview of the key trends in the market and provides concrete information and guidance to support decision-makers in their search for suitable data analytics providers.


Big Data Transformation (Consulting & Integration) – Large Accounts

The “Big Data Transformation (Consulting & Integration) – Large Accounts” market category rates and compares IT service providers on their consultancy and integration services for the development of data-driven IT systems. In addition to the relevant consulting and integration-related expertise, the providers in this category require in-depth technical knowledge, to enable them to translate complex data into valuable, usable information. These services provide tangible support to companies undergoing a digital transformation, in the form of new data-driven businesses processes or models.

As the scope of managed services, consultancy and integration requirements can vary significantly depending on the size of the company in question, the study divides these companies into two size categories. Following the merger, the unbelievable Machine Company (*um) was this year rated together with Basefarm: “um*/Basefarm is a strong IT service provider with its roots in the cloud and a great feel for the business opportunities that information can open up.” The company was rated and analyzed in the Large Accounts category, which is made up of providers for multinational customers which employ more than 5000 people, have a global decision-making structure, and are active all over the world.

In last year’s study, *um was recognized alongside others as a big data leader in the similar category of “Big Data Transformation Consulting & Integration”. However, an analysis of this year’s “Big Data Transformation (Consulting & Integration) – Large Accounts” category shows that there have been significant changes since then. This year’s study places Unbelievable Machine/Basefarm in the leader quadrant, alongside global players such as Capgemini and Deutsche Telekom – and ahead of companies like Accenture, Deloitte, and KPMG. These results clearly demonstrate that size is not (or is no longer) the sole factor – the expertise and quality of the provider is of much greater importance.

For the independent analysts from ISG, the company’s strategy and vision were major factors in their positive verdict: “At The unbelievable Machine Company, big data and data analytics have been part of the company’s core business for many years. This experience has led to the development of the Data Science Process Model and its successor, the Data Leadership Process Model (*umDLPM). *um customers benefit from these concepts during the implementation of data analytics projects, for example through the application of existing use cases.” The experts highlight that the company draws on these concepts throughout its work for customers, from the data analysis, verification, and consolidation phases through to the creation of machine and deep learning models, language analysis, and the application of statistical methods. The analysists also praised the company’s knowledge of open-source technologies, the cloud, and data analytics.


Data analytics leaders create market leaders

“For us, this accolade confirms that we are on the right track,” says *um founder and Managing Director Ravin Mehta. “The fact that we have been confirmed as technological leaders and pioneers by an independent body shows what kind of reputation we have earned in the wider market. Our customers are market leaders in a wide range of fields. These customers rightly want to work with a service provider that is known for driving innovation. A major factor in cementing our status as one such service provider in 2017 was our merger with Basefarm – we couldn’t have asked for a better end to the year.”


About Basefarm

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big data, cloud computing and information security, into one service offering. Our delivery model covers everything from ”idea to cable”; we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Basefarm was founded in 2000 and our team of 530+ top engineers and advisors are servicing global clients from our European offices and data centres in Norway, Sweden, The Netherlands, Germany and Austria.

Basefarm was top ranked in Whitelane’s IT Outsourcing study Nordics 2018 and was recognized by Gartner as a Cool Vendor in the European Cloud Computing Market 2015 for our unique methodology in application management. The unbelievable Machine Company *um, part of the Basefarm group, was named Innovator of The Year 2018 by German business magazine brand eins Wissen and Data Analytics Leader by ISG Provider Lens Germany 2018.


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HPE AI Test

10-01-2018
Press release: 
Basefarm has participated in the development and worldwide beta test of HPE InfoSight for HPE 3PAR StoreServ.


10-01-2018

Basefarm Beta Tests Artificial Intelligence from HPE that Drives Up Availability and Application Performance. Basefarm has participated in the development and worldwide beta test of HPE InfoSight for HPE 3PAR StoreServ. 

HPE InfoSight is the industry-leading artificial intelligence (AI) platform for infrastructure.  Developed by HPE Nimble Storage, it predicts and prevents  issues that cause application disruptions and delays from storage to applications. With their plans to extend HPE InfoSight across their portfolio, HPE approached Basefarm to participate in beta testing the first release of HPE InfoSight for 3PAR.

“We have a strong relationship with the HPE global leadership team and as a consequence we were asked to give input to this product. In June 2017, we met those responsible for Technology R&D at HPE Nimble Storage. Since then we have participated in the design and prioritization of functionality in the first release for 3PAR StoreServ.” Morten Nyhuus-Eriksen Global Manager for Storage and Backup at Basefarm Group.

The first release of HPE InfoSight for 3PAR includes a new cloud portal that provides performance trending, capacity predictions, and cross-stack analytics that sees beyond storage. The cross-stack analytics are designed to save infrastructure administrators tremendous time managing virtualized infrastructure by pinpointing performance bottlenecks between storage and VMs.

Basefarm tested the cross-stack analytics in their 3PAR environments for two months between September to November. With more than 60 HPE 3PAR storage devices, Basefarm has one of Europe’s largest block storage technology installations, which is one of the most commonly used storage solution in the world.

Through HPE InfoSight, Basefarm now has visibility into their storage and virtual infrastructure. HPE InfoSight also includes best practice recommendations for proactive management.

Big data, hybrid cloud and mission-critical IT operations are at the centre of attention in the service provider industry, and storage serves a key role in these platforms. Storage was among Basefarm’s largest investment areas in 2017. Moreover, the company has increased its capacity from 1 PB to 20 PB over the last four years.

“Although the idea behind HPE InfoSight is obvious, it is easier said than done to create such a robust analytics solution. The reason is that storage is part of a comprehensive solution that includes SAN, servers, virtualization storage, operating systems and applications. It may be natural to point to storage as a possible source of issues. But the reason may, however, be elsewhere in the environment”, says Nyhuus-Eriksen, who presented Basefarm’s experience so far during HPE Discover 2017 in Madrid in November.

Predictive analytics is a key investment area for Basefarm’s operations. it’s not only important to predict future resource needs, but to anticipate problems before they can impact the business.

“HPE InfoSight gives us more than we expected in this first release. For example, we can see how different VM machines uses capacity, create noise and charge the system. Hence, we can allocate more CPU, memory or even move the virtual machines”, he says. “Finally, we have the single-pane of glass for all of our VMs and the analytics that show us the real cause to performance bottlenecks across our infrastructure stack.”

“The need for insight into storage environments is an obvious need and much demanded solution. However, it is challenging to realize this in practice because the storage environment itself interacts with an extensive set of other parameters,” says Morten Nyhuus-Eriksen.  “HPE InfoSight delivers the visibility that we’ve needed, which translates to better performance and availability for our customers”.


About Basefarm

The Basefarm Group is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation Big DataCloud Computing and Information security into one service offering. Our delivery model covers everything from “idea to cabl”e: we provide strategic advice, implementation projects and infrastructure operations under one management and on any cloud. Founded in 2000 in the Nordics we are today a team of Europe’s top 500 engineers and advisors, working in Norway, Sweden, The Netherlands, Germany and Austria.


Big Data

Find undiscovered secrets in your data and on the web: intelligent algorithms provide you with unique knowledge about your customers and your business.


Cloud Strategy

The race is on. 72% will increase their public cloud usage. How are you going to get there? In this webinar we will present the findings from our cloud survey and guide you through the different steps in our cloud maturity ladder. We will share real life examples from our customers and give advice what to do in order to move to the next step on your cloud journey.


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World class end-user experience and technology in focus for our new CTO

– The cloud and cloud services will become more and more dominant. However, the absence of physical servers and other infrastructures means that knowledge about technology will become even more important.


– The cloud and cloud services will become more and more dominant. However, the absence of physical servers and other infrastructures means that knowledge about technology will become even more important. It will be more about utilizing technology commercially for the benefit of customers and users, and less about running operations that will get automated.

Says Sven Ole Skrivervik, Basefarm’s new CTO as of January 2018. A lot has happened since he wrote his first code and got his bachelor in computer science at the University of Bergen in 1989.


Technologically curious

– No matter what positions I have had within management, sales and customer service, a deep curiosity for technology has been my foundation and motivation, says Skrivervik.


“The curiosity and in-depth interest for technology has been my foundation, no matter what position I’ve had within management, sales and customer service.”
Sven Ole Skrivervik, CTO Basefarm


The Skrivervik name is inseparably linked to the development of the Norwegian IT industry. As a student, Skrivervik worked part-time at the University’s IT department and at Skrivervik Data. It was founded by his brother Helge, but Sven Ole eventually got a key role in the business as well.

He went straight from student life to full-time employment in 1989. During the first two years, he established and managed the company’s office in Bergen. Then, throughout the next two years, he was in charge of the company’s entire software support division. From there, he went on to manage all the consultancy activities until 1994, leading the presale operations until 1996, and becoming the product and market manager for server, storage and operating systems.


“Basefarm was something for me”

– I was contacted by a recruitment company. Even though the originator was initially anonymous, I quickly realized based on the tasks which company that was behind the inquiry. It would be a change for me after several years in telecom. However, when such an interesting company contacted me, I concluded that this was something for me.

That perception is shared by Basefarm’s CEO Fredrik Ohlsen.

«I am pleased to have Sven Ole Skrivervik on board and look forward to develop tomorrow’s solutions for business-critical IT operations with him.»
Fredrik Ohlsén, CEO Basefarm

Ohlsen and Skrivervik share many thoughts about the development within this field. In his 2017 Christmas greeting to all of Basefarm’s business relations, Ohlsen wrote about the importance of embracing change. Ohlsen has launched two major development projects in the organization.

In one of the projects, Ohlsen deals with Basefarm of today, and aims at competence building, automation of routine tasks and technological innovation. In the second project, he has put together a team of employees who are encouraged to think freely about what Basefarm will look like in the near future.


Knows Basefarm

– Basefarm’s technological world and business areas are not unknown to me, he smiles.

He has met with Basefarm and its management many times throughout the years, including staying in touch with the entrepreneurs Bjart Kvarme and Grethe Viksaas, with the latter also from the time before Basefarm.

– Basefarm has shown strength from the very beginning. The company is a clear success story and is frequently present in the media.

Nor is Skrivervik an unfamiliar name in the media. He has been an active participant, commenting on technology news, acting as the end user’s spokesman, debating with the Post and Telecommunications Authority, and sharing news related to the businesses he has been active in.


Big data before the term was invented

Among them is Kværner, who helped, as an IT manager to provide information from a variety of Norwegian and international sources for a tool that would improve shipyards’s role in negotiations with their suppliers.

– It was actually a kind of Big Data experience. We made a tool that was far ahead of its time – and we failed to get conservative shipbuilders to use it. It was the secretaries who used computers in those environments in the early days!

From 1999 to 2003 he was a key player in the development of Sun Microsystems Norway, a company that was more or less synonymous with internet development. He was responsible for product sales and marketing, including partnerships and media contact. Keeping in touch with partner organizations and the media is also something that excites him in his new job.

In the ISP launch BlueCom, Skrivervik was responsible for establishing a national communications infrastructure behind a DSL deployment in the Norwegian market, before moving on to Catch Communication and Ventelo Norway through acquisitions. A part of his resume is also Entrepreneurship in Xperion, Director of Technology and Customer Service in the Basefarm provider Proact IT Norway from 2008, and CTO in Telio Telecom / NextGenTel from 2013, focusing on mobile services development.


Moving up the value chain

– I am convinced that Basefarm will gain importance even higher up in the value chain. Looking into the future, we see artificial intelligence, Big Data, cloud-based storage, processing and services, and development processes that run continuously from developers to production multiple times a day. In order to exploit this, while ensuring safe and secure operations, customers need a sparring partner with strategic, technological and practical expertise. They find this in Basefarm, says Skrivervik. He adds:

– The acquisition of *um makes the potential even more exciting.

Before accepting the job, he also noted that the telecom industry, which he was a part of, increasingly outsource core systems to companies such as Basefarm.

– We are talking about what by definition is ICT businesses. The fact that they outsource, emphasizes a very important thing. For Basefarm’s customers it is all about winning the competition for customers, and not about the technology and its operation in itself.

As a technologist, he will not be lonely at Basefarm. He will get more than 500 technology-interested colleagues.


Going in-depth

– One important task for me will be to deliver both to those responsible for operational activities from Basefarm’s own infrastructure as well as cloud suppliers. As a leader, I like to study the organization and the tasks my colleagues work with, and I like to go in deeper to get past the hype and obtain solid insights. I like to challenge my colleagues and find good answers together, so we can be effective sparring partners for others and make the right decisions.


“I like to challenge my colleagues and find good answers together, so we can be effective sparring partners for others and make the right decisions.”
CTO Sven Ole Skrivervik, Basefarm


He explains that an in-depth interest for technology and a sense of its commercial use is essential for a CTO, sometimes in surprising ways, such as when a world-leading processor manufacturer puts management solutions on devices that do their jobs in an old-fashioned and unsecured way.

– Sometimes you get really surprised, he says. – But without insight there’s no surprise. Then serious flaws can slip straight through.

Skrivervik wants to have extensive contact with suppliers to create an understanding of Basefarm’s needs in the short and long term. It is about basic things like power consumption and high efficiency, it is about getting the right solutions and it is about delivery terms. It is also about latency and edge computing. The CTO does not see any disadvantage with Basefarm’s new multimillion data center being located close to a market with 1.5–2 million people and an unknown high number of IoT and machine users.


Strategy and profitability

– The core of profitable IT operations is having available capacity, but not too much. Next, profitability is important for the economic conditions we can offer our customers and our ability to move forward and look for new opportunities.

– Strategic work related to this will be important in the job. All the providers I meet as a CTO will provide excellent, forward-looking solutions. My job will also be about maintaining an overview of this and actively participate in the evaluations of where we should go next.

Personally, he likes things to happen. He acknowledges that he has kept a high pace throughout the years, and that he can become impatient sometimes. – Especially when it comes to dealing with government agencies, I have learned to breathe calmly, he says.


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